CRA shuts down online services over potential security risk

Lucy Hill
March 15, 2017

The Canadian Revenue Agency (CRA) website is back up and running.

Canadians can once again file their taxes online after the Canada Revenue Agency (CRA) took its website down due to what it called an "internet vulnerability" on Friday.

"We are not aware of any unauthorized access to taxpayer information and we continue to monitor closely", CRA spokesperson Patrick Samson told Global News through email Saturday evening.

The services include ones such as "My Account", "My Business Account", "Netfile", "EFILE" and "Auto-Fill My Return". "At this time, we are not aware that any personal information has been affected; however, we ... are taking steps to ensure that all information and systems remain safe".

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Canada's federal government said on Monday that its statistics agency was hacked last week and its website plus several other government portals were taken offline to fix a major security vulnerability.

You can still complete your tax forms, but will have to wait before filing online.

If you attempted to file your return as the website went down, the CRA says the return was only filed if you received a confirmation code.

The agency said that any tax returns that were filed before the online shutdown were still being processed normally throughout the service disruption. "We are now confident that the solution has been rigorously and successfully tested and services returned online".

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