Samsung Galaxy Note 8 users can't charge their devices

Janie Parker
December 29, 2017

The reports surfaced on Samsung's Community Forums (via PiunikaWeb) and Twitter, in which users explained that hitting 0 percent with either the Note 8 or, sometimes, the Galaxy S8 Plus would result in them being unable to recharge the device. Multiple Samsung Galaxy Note 8 users are reporting a different but serious problem that their units refuse to turn on once the battery drops down to zero. Some users who have encountered the problem have said that they are able to see charging cycle on the screen after connecting the charging cable, but the phablet refuses to charge. Samsung has apparently been offering replacement handsets to anyone that this has happened to.

Samsung is having bad times as a year ago Galaxy Note 7 battery exploded, leaving company with poor reputation. It has not yet made any official statement, despite the widespread reports, pretty much like the case of the Galaxy Note 7. In most of the reported cases, the Galaxy Note 8 becomes completely unresponsive and its LED notification light doesn't show any signs of charging when even connected to the original charger. However, things may not have been so ideal after all as reports of the former facing charging issues have emerged recently.

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The problem hasn't quite reached Galaxy Note 7-levels of trouble yet, but it does seem to be affecting a small pool of consumers across various carriers in the USA including Verizon, Sprint, and T-Mobile. There is no confirmation on it, but it could mean that the Snapdragon edition of the Galaxy Note 8 could be facing this issue. Well, this time they seem to have issues with the Note 8 battery but it is not as severe as exploding batteries. One of the administrators on Samsung US forums has advised users who met with the issue to return the affected units to get a replacement device. If you experience this issue on your Galaxy Note 8 then you should contact Samsung or the retailer you purchased the handset from.

Other reports by TheDailyFarc

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